Do I need a subscription?
No, all are courses are pay as you go. Simply find a course you’d like to do and purchase.
What payment options are there?
You can pay via Debit / Credit Card or PayPal.
I have purchased a course, how do I access it?
You will receive an email containing a link to your personal learning account where you can access your course. If you haven’t received this email within 30 minutes of purchase, please do check your junk/spam folder.
Please note for courses by The Aquarium Vet, Compassion Understood and CPC Cares the provider will contact you directly with the course access details.
How long do I have to complete my course?
All courses unless otherwise specified will be accessible for 12 months.
I would like to purchase courses for my staff, can I do this with Vetacademy?
Yes of course! When purchasing any module for a colleague please put their name and email address in the ‘Comments’ section at the checkout. Please contact us on firstname.lastname@example.org if you wish to discuss the CPD/CE requirements of your practice.
Will I receive a certificate when I complete my course?
Yes, you will receive a personalised certificate on successful completion of the course.
What if I change my mind and wish to change my purchase?
Contact us at email@example.com within 48 hours if you wish amend your order.
What is the Vetacademy Club?
The Vetacademy Club is our complementary loyalty scheme – the more courses you complete the more exclusive the discounts and vouchers you’ll receive. You will automatically be enrolled into The Vetacademy Club with the purchase of your first course.